I use UOB debit card, one day I opened bank app and I found a scam transaction.

Someone used my debit card in USA and Canada (it almost 1000 USD) also My balance also deducted.

I’m so stressed because that day is I have to send money to my home owner for rent.

I reported it to HR team first and He guided me

Process

Fist, Do report it to police

I asked why you guide me for reporting it to police first? He said that bank will more pay attention to you once you made a report it police

Second, Call Scam hotline

Fortunately I can talk with scam manager at midnight.

What’s the next?

A manager blocked my debit card and reissued it. He said that It take around 7-10 working day to get my money. Sometimes take more time (1 month)

Thought about it

I issued debit card not a credit card to use money seriously. But after this issue, I changed my mind. Credit card is better because it can control the status of payment and cancel it. But Debit card cannot. If someone already use my card then It affect my balance too.

To get my money, It take too long time. That’s not make sense!